Resume

Walt Disney World Resort

Guest Experience Manager: Magic Kingdom Entertainment Base / Character Operations  2024-present

• Cast Management:  Union Performing Cast / Union Entertainment Captains/Attendants.

• Oversee the operation/implementation of entertainment operations at Magic Kingdom Park

• Guest Service and Recovery

• Inspire a team of Character Attendants and Performers to maintain character integrity through immersive storytelling experiences.

Disney Entertainment Captian 2022-2024

• Character Captain (Epcot / Beyond Parks Entertainment) 

• Manage and maintain character performance offerings at EPCOT and Beyond Parks Entertainment.

• Inspire a team of Character Attendants and Performers to maintain character integrity through immersive storytelling experiences.

• Provide a gold guest service and recovery standard in a fast-paced and highly demanding environment.

Guest Experience Manager: Magic Kingdom Parades 2023-2024 (Temporary Assignment)

• Manage the daily operation: Disney Festival of Fantasy Parade, Hoedown Happening, Adventure Friends Cavalcade.

• Cast Management:  Union Performing Cast / Union Entertainment Captains.

• Inspect parade floats and requisition float maintenance & repairs.

• Improve Cast Communication: Develop a new Microsoft Teams Site / Develop a Brightsign Network of TV's for global parade communication.

• Parade Operation for the 2023 Walt Disney World Christmas Day Parade presented on ABC

Disney Imagination Campus 2022- 2023

• Guest Talent Coordinator 

  • Event Coordinator, Facilitator, & Ambassador for guest performances and workshops.

  • Significant demand for public speaking, critical thinking, problem-solving, guest interaction & recovery.

  • Teach "Leadership - The Disney Way" at Epcot

  • Disney Imagination Campus Promo: Click Here

Disney Bus Transportation  2018-2022

• Facilitate EPCOT bus operations, transportation cast scheduling & deployment, and guest recovery.

• Class A CDL w. passenger endorsement

Teaching Experience

Associate Band Director, Clay County School District: Oakleaf High School, Orange Park, FL  2017-2018

• Music History, Beginning Piano 1, and Concert Band

• Coordinator of Winter Music Programs: Indoor Drumline and Winter Guard Programs

Director of Oakleaf High School Indoor Drumline

Director of Music Programs, Western Reserve Academy, Hudson, OH  2015-2017

• Oversee the entire music program as well as direct the String Orchestra and Concert Band

• Winter Winds Performance Ensemble: OIPA State Champions 2017

• Communications

• Logistics

• Event Planning

• Admissions Committee

• Music Instructor Payroll

• Hiring Music Instructors

Band Director, Western Reserve Academy, Hudson, OH 2013 - 2015

• Direct the Concert Band, Pep Band, and Jazz Ensembles

Director of Percussion, Western Reserve Academy, Hudson, OH 2006 - 2017

• Percussion  / Drum-Set Private Lessons

• Percussion Ensembles

Assistant Band Director / Indoor Drumline Director, Avon High School, Avon, OH 2011 - 2014

• Assist with Brass and Woodwind Instruction

• Marching Percussion (Superior Rating: OMEA Marching Band Adjudicated Event)

• Indoor Drumline (2012 OIPA Percussion Regional A State Champions, 2014 WGI Regional Finalists)

Percussion Instructor, Midpark High School, Middleburg Heights, OH 2011 - 2013

• Marching Percussion

• Concert Percussion (Superior Rating; OMEA Solo and Ensemble)

Assistant Drumline Instructor, The University of Akron Marching Band 2010 - 2011

• Marching Percussion Assistant Coordinator

• Cymbal Line Technician 

Director of Marching Percussion, Valley Forge High School, Parma Heights, OH 2007 - 2008

• Marching Percussion

• Indoor Drumline (non-competitive)

Percussion Coordinator / Consultant for the following Ohio Programs:

• Talmadge High School Indoor Drumline Front Ensemble Coordinator 2016

• Marion Harding High School Percussion / Electronics Consultant 2015

• Aurora High School Indoor Drumline  Front Ensemble Coordinator 2015

• Firestone High School Band 2004-2006 Marching Band Percussion & Indoor Drumline

• Medina High SchoolBand  2004 Marching Band Percussion (Band Camp Consultant)

• North Royalton High School Band 2002-2004  Indoor Drumline State Champions MEPA 2004

Student Teaching 

James A. Garfield City Schools, Garrettsville, OH Spring, 2012

• High School and Middle School Band

• High School Percussion Ensemble (Superior Rating; OMEA Solo and Ensemble)

• 5th and 6th Grade Band, Jazz Band Choir, and General Music

• Pit Orchestra; Music Director / Conductor: Annie Get Your Gun

Professional Experience / Professional Memberships / Honors and Awards

Board Of Directors (2nd Vice Present 2015-2017)

• Ohio Indoor Performance Association (OIPA) 

  • Winter Guard / Indoor Drumline Event Logistics Design / Coordinator (State Wide)

  • Winter Guard / Indoor Drumline Performance Coordinator (State Wide)

  • Website Design 

Professional Memberships

• Ohio Music Education Association 

• Percussive Arts Society 

• American String Teachers Association

• Florida Band Masters Association

• National Association for Music Education

• Vic Firth Education Team Member

• Central Florida Federation of Musicians

Honors and Awards

• Numerous recognitions for Safety, Courtesy, Show, Efficiency, & Inclusion as a Cast Member at Walt Disney World 2018-current

• 2017-2018 Highly Effective Teacher: Oakleaf High School

• OIPA Director of the Year 2013

• OIPA Spirit of OIPA Award 2013

• The University of Akron 2006 Most Outstanding Percussionist 

• The University of Akron Deans List

• The University of Akron School of Music Scholarship